Lloyd R. Helping leaders blink correctly: Split-second decisions have patient safety implications (Part 1). Healthcare Executive. 2010 May/June;25(3):88-91.
This article describes two of four necessary skills health care leaders need to develop in order to "blink" appropriately (i.e., make decisions based on robust analysis and interpretation of data): understanding the messiness of improving health care, and determining why you are measuring.
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