Here are a few of my favourite resources on the topic:
- Designing and Managing online discussions from Oxford Brookes University (PDF paper, with references - my favourite)
- Teaching with online discussion forums - good introduction
- Online discussions: Tips for Instructors from the Centre of Teaching Excellence at the University of Waterloo. Web page with bullet hints
- Using discussion boards to engage students
- How to avoid problems with online discussions - student guide. Short web page with more links on it. USeful because it is from the student/user perspective
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