Showing posts with label briefings. Show all posts
Showing posts with label briefings. Show all posts

Sunday, 20 January 2013

What if managers held end of day briefings like nurses do?

Nurses do briefings at the end of their shifts. I was reminded of this by @nurchat on Twitter as it s one of the topics for their weekly #nurchat tweetup. The reminder tweet made me think - why don't healthcare managers have a similar end-of-day briefing?

The briefings can be managers with their teams, or groups of managers - I like the idea of the Executive team holding an end-of-day briefing session.There are both advantages and disadvantages to holding one, though the only disadvantages I can see are ones about timing.

Benefits

  • Reflection on the day's operational activities
  • Reflection on personal contribution to the day's operational activities
  • Highlight priority issues
  • Ensure priority issues don't fall between the management gaps
  • Improved communication skills
  • Improved meeting skills
Disadvantages
  • when is the end of the day for managers (though a briefing can be held at 4:45 for 15 mins)
  • perception that the briefing gets in the way of other meetings
  • poor briefing skills means it turns into a long meeting
It seems that much of the imperative for improvement and innovations pushes nurses to learning from managers - maybe now is the time for manager to be looking at what nurses do very well, and learn new skills of their own.