Thoughts on how good practice spreads between individuals and groups - or not, as well as how we might go about large scale improvement and change
Sunday, 12 June 2011
Guide to facial expressions and emotions
I think http://www.cedarseed.com/fire/emotut.jpg should be in every meeting room - if only as a reminder for us all that we say more with our expressions than with what comes out of our mouths...
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