News, views and challenges from Sarah Fraser

News, views & challenges from Sarah Fraser. Breakthrough results need radical thinking. Words need to be matched by action. Change starts with the self.

Showing posts with label service. Show all posts
Showing posts with label service. Show all posts
Sunday, 15 July 2012

Using Twitter for Customer Service

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My own experience of using Twitter for customer service has generally been far better than trying to contact the brand by phone or email. Br...
Monday, 9 July 2012

Why I was almost ready to vote for the NHS to go private

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At the end of 2011 I received a letter from my GP practice to say they would no long be operating "today's work today" so no m...
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