News, views and challenges from Sarah Fraser

News, views & challenges from Sarah Fraser. Breakthrough results need radical thinking. Words need to be matched by action. Change starts with the self.

Showing posts with label resistance. Show all posts
Showing posts with label resistance. Show all posts
Sunday, 16 October 2011

Seven Key Factors in how minds change - 1: Changing Minds

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Notes from the book "Changing Minds" by Howard Gardner (2004) What I learnt was that if we want to help someone change their ...
Thursday, 28 April 2011

Difficult Conversations 1: The DED Technique

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Dealing with the difficult situation is difficult - usually because emotions are running high and emtoional responses tend to send all good ...
Monday, 16 November 2009

Improvement Projects: Do no harm

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A common issue raised by project managers who are trying to implement existing good practice with individuals and teams is one of resistance...
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