News, views and challenges from Sarah Fraser

News, views & challenges from Sarah Fraser. Breakthrough results need radical thinking. Words need to be matched by action. Change starts with the self.

Showing posts with label online. Show all posts
Showing posts with label online. Show all posts
Friday, 23 November 2012

Feedback needs to be both ways, especially for patients

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Feedback is important, in almost any context I can think of. In quality improvement we are continually asking staff and patients for feedb...
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