News, views and challenges from Sarah Fraser

News, views & challenges from Sarah Fraser. Breakthrough results need radical thinking. Words need to be matched by action. Change starts with the self.

Showing posts with label npsa. Show all posts
Showing posts with label npsa. Show all posts
Friday, 14 August 2009

Fear of failure? Never Events need a target of zero

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So how would you feel if you were the patient of a surgical team whose improvement target for the "Never" event of wrong site surg...
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