News, views and challenges from Sarah Fraser

News, views & challenges from Sarah Fraser. Breakthrough results need radical thinking. Words need to be matched by action. Change starts with the self.

Showing posts with label ded. Show all posts
Showing posts with label ded. Show all posts
Thursday, 28 April 2011

Difficult Conversations 1: The DED Technique

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Dealing with the difficult situation is difficult - usually because emotions are running high and emtoional responses tend to send all good ...
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